The cost of delivery is calculated based on the dimensions and weight of the product. Free shipping is available to Perth customers for standard non bulky/fragile items and also for interstate customers for orders above $99.
Please note that certain items may not be eligible for free shipping due to their size or delivery location and may also attract an additional surcharge. After your purchase, will be in touch with you with a delivery estimate or feel free to contact us to get an accurate quote.For parcels delivered within Australia we will aim for all products to be delivered within 7-10 business days but delays may occur from time to time that are out of our control but will do our best to try an minimise.
The moment you accept delivery of your purchases from Arrival Hall you agree that the products have been received in an acceptable condition and all risks associated with the products are now your responsibility. If any of your items have been damaged during transit, please contact us at order@arrivalhall.com.au within 48hrs of receipt of the damaged item in order to make a claim for refund or replacement unit to be sent out.
Notifications received after 48hrs may not be eligible for replacement items and will be dealt with on a case by case basis. Please note that we may not post to parcel lockers or PO Boxes and reserve the right to request an alternate address..